In this Capstone course, students will conduct an assessment of a real company and assess the management system using the Baldrige Criteria. The Baldrige Criteria are organized into an Organizational Profile and seven categories: Leadership; Strategic Planning; Customer Focus; Measurement, Analysis, and Knowledge Management; Workforce Focus; Operations Focus; and Results. Students will present their final project to a business and academic audience.
- Manager: Ravi Chandra Gurung
- Manager: Devi Charan Neupane
- Manager: Umanga Rijal
- Teacher: Ram Dahal
- Teacher: Pradip Panta